Postage & Delivery

Free Delivery

We are currently offering FREE DELIVERY on all UK orders over £250 (ex VAT) and EU orders over £500 (ex VAT)

Please note: There is a 30Kg maximum weight limit on our free delivery offer.

Unfortunately we are unable to include delivery to Cyprus in the above offer.

We can arrange delivery within the UK, the European Union or Worldwide. We aim to pack and dispatch your order the same day if placed and paid for before 3pm or within 24 hours. We normally use a next day delivery service which requires a signature.

 

Delivery Times

UK Mainland: next working day if ordered and paid for by 3pm
Northern Ireland / Ireland / Channel Islands: 2 working days
EU: 2 - 7 working days
Rest of World: 2 - 7 working days

 

Delivery Tracking

To UK mainland, Northern Ireland & EU we use DPD and you can track you order by clicking here.
Rest of World - we ship with UPS or DHL and you can track your delivery with UPS by clicking here and DHL by clicking here.

Our current UK (excluding Northern Ireland) postage rates are:

Up to £250 and below 30Kg

Weekday £6.00

Saturday

£10.00

Over £250
and below 30Kg

Weekday Free

Saturday

£4.00

 

Our current Northern Ireland & Channel Islands postage rates are:

Up to £500 and below 30Kg

£12.00

Over £500
and below 30Kg

Free

 

Our current EU postage rates (excluding Greece & Cyprus) are:
To the following EU ISO codes - AT BE BG CZ DK EE FI FR DE HR HU IE IT LV LT LU MT NL PL PT RO SK SI ES SE
 

Up to £500 and below 30Kg

 

£20.00

Over £500
and below 30Kg

Free

 

Our current postage rates to Greece are:

Up to 30Kg

£35.00

 

Our current postage rates to Cyprus are:

Up to 5Kg

£35.00

 

Our current Worldwide postage rates are:
To the following ISO codes - AE AM AU AO BA BR CA CH CL CN CS CY EG GI HK ID IL IN IS JP KE KG KW MC MM MT MU MV NA NG NO NZ OM PH PK RU SA SC SG TH TR TN TW UA US VN ZA
(Also includes Kosovo)

Please Note: Due to import restrictions we currently do not ship to Malaysia.

 

Up to 5Kg

£46.00

 

Important Notes

If your final order weight is above those specified above then we will contact you to agree the rate of postage to be charged and we will invoice you for the additional payment prior to dispatch.

Any increase in postage charges will be agreed with you prior to dispatch. If we need to make an additional postal charge and it is unacceptable to you then a full refund will be given immediately.

If your country is not listed above as a delivery destination please email sales@5starcosmetics.co.uk and we will arrange to add yours to the list.

 

 

 

 

 

 

 

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